San Rafael, CA – On Tuesday, September 3, 2024, San Rafael Police Officers responded to a report of a brazen robbery in progress at the Home Consignment Center in San Rafael.  While customers were shopping at the time, several suspects smashed display cases and stole jewelry.  Officers arrived in minutes, interviewed witnesses, and reviewed store surveillance video footage.  This is an active investigation, and SRPD is requesting the public’s assistance in identifying the suspects responsible.  Fortunately, no one was harmed during the incident.

Just after 5:00 PM, SRPD Dispatch began receiving numerous calls about a retail store robbery in progress.  It was reported that several suspects came into the Home Consignment Center and began smashing display cases with hammers.  Witnesses watched as the suspects stole an undisclosed amount of jewelry from the damaged display cases.  The suspects completed the robbery in about one minute and fled the scene.

SRPD Officers arrived within minutes of the first call and began interviewing witnesses and reviewing store surveillance video.  Officers also reviewed cell phone video captured bystanders.  Officers observed five masked suspects enter the store carrying small sledgehammers.  One suspect remained at the front entrance as a lookout while four others went to the store’s jewelry display cases.  Once at the display cases, the suspects began smashing into them and removing an undisclosed amount of jewelry.  About a minute later, the suspects left the store and fled in a white Toyota Highlander sport utility vehicle.  

This is an active investigation, and San Rafael Police Detectives are asking for the public’s assistance in identifying and locating the suspects involved. Anyone with information about the suspects can call 415-485-3000 or go online to www.srpd.org/tips. The suspects in this case are considered dangerous and should not be approached under any circumstances.

Below is a photograph of the incident captured on surveillance video. The public can view the video on the San Rafael Police Department’s website at https://srpd.org/press-release.php?id=795 or https://youtu.be/svLHO173lFs?feature=shared or on our “@sanrafaelpolice” social media platforms, such as Facebook, Instagram, and X (formerly Twitter).